Refund Policy

You can cancel your Rencard Pro subscription at any time. Cancellation takes effect at the end of your current billing period, and you keep Pro access until then. Your account simply returns to the free plan — your cards and contacts are never deleted when you downgrade.

We do not offer refunds or credits for partial billing periods. If you cancel mid-cycle, your subscription remains active until the period you have already paid for ends, and it will not renew.

If you are a new subscriber, you can request a full refund within 7 days of your first charge — no questions asked. This applies to your initial payment only, not to renewals.

To request a refund, contact support@rencard.co from the email address on your account and mention the date of your first charge. Refunds are issued to your original payment method via Stripe and typically appear within 5–10 business days.

Anything unclear about billing? Email support@rencard.co and we will respond within 24 hours.