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Browse the answers below, or reach out directly — we respond within 24 hours.
support@rencard.coHow do I scan a card?
Open the Scan page, take a photo or upload an image of the front of the card, and our AI extracts every detail in seconds. You can optionally scan the back too, review the fields, and save.
How do I share My Card?
Go to Settings → My Card, fill in your details, and make your card public. Anyone who scans your QR code or opens your link can save you to their contacts or their own Rencard.
How do credits work?
Free accounts start with 20 scans. Each card you save uses one credit. Invite friends with your referral link — you both get 20 bonus credits when they sign up.
How do I upgrade to Pro?
Visit the Upgrade page from your dashboard sidebar. Pro is $4.99/month or $44.91/year (save 25%) and includes unlimited scanning, priority support, and early access to new features.
How do I cancel my subscription?
You can cancel anytime from your Stripe billing portal. Your Pro access stays active until the end of the current billing period, then your account returns to the free plan — your cards are never deleted.
Still stuck? Email support@rencard.co — typical response time is within 24 hours.